Frequently Asked Questions
Quick answers to common questions about bidding, auctions, support, and starting an auction business.
Click the register or sign-up button on the auction site, create your bidder account, and complete any required verification steps. Approval requirements may vary by auction company or auction.
Bidders place bids online during the advertised bidding period. Each auction has its own terms, payment deadlines, pickup requirements, and item descriptions. Please review the full terms and details posted for each auction before bidding.
For questions about a specific auction, item, invoice, pickup, shipping, payment arrangements, or seller terms, please contact the auction company listed on that auction directly. They are responsible for the operation of their auctions.
Yes. If you need general help with your bidder account, account access, or platform support, use the contact form below and include your name, email address, and a brief description of the issue.
Winning bidders are typically notified after the auction closes. You should also check your bidder account and invoice information for confirmation, payment instructions, and pickup details.
Concerns about a specific auction, item condition, pickup, invoice, or transaction should first be directed to the auction company running that auction. If you need to report a general platform concern, you may contact Auction Spear using the form below.
Auction Spear offers a business opportunity for qualified individuals who want to operate their own online auction business. Use the contact form below and select the option for starting an auction business to learn more.
Yes. If you need help liquidating estate assets, business assets, surplus inventory, or equipment, submit your information below and our team will review your inquiry and respond as soon as possible.
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